OurGen LTD ("us", "we", or "our") (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name ("Personal Information").

1. Customer Data - We collect customer data during the process of booking appointments only. Your data will be stored and protected by professional standards, and can only be visible by members of staff and yourself upon verification of the data provided. Changes can be requested by calling the practice to request a amended of appointment details
2. Cookies - Cookies are small pieces of data from a website that is stored locally on your device. The data can only be used by this website to speed up loading times and keep track of information you have interacted with. Cookies are generally stored for up to 12 months and can be removed any time by going into the browser settings and removing them
3. Access to AI Generated data - To ensure our Chat GPT instance is outputting the most accurate response, we request access to your generated data to improve the training of the AI model. Your data will be treated with strict confidential and data protection care and we never disclose any data to other companies
4. Third Party - We use Stripe for our payment system. Your card details are processed using Stripe's regulated payment software. We do not store any details entered